Before joining the company, Kilby served seven years as a high school teacher and five years as a staff member on the collegiate level. On the secondary education level she assisted with the creation of a faculty/staff employment manual, and served on several committees including; the Secretary’s Commission on Achieving Necessary Skills Committee, Nonsexist-Multicultural Textbook Committee for planning school district textbook standards, and the National Forensic League’s East Iowa District Committee.

While working in higher education, Kilby led key initiatives to increase the effectiveness of communication and branding strategies at various institutions, including spearheading the development of innovative presentations, implementing a training system and manual for incoming Admissions Representatives, and implementing a strategic plan to increase the efficiency of a campus phone line system. In addition, she has effectively managed large and diverse recruiting territories like Dade, Broward and Brevard Counties in Florida; and the states of New Jersey and New York.

Kilby has illustrated her passion for education and helping others by serving as a member of Queens University of Charlotte’s Diversity Council, Staff Council, Chair of the Staff Communication's Committee, and Staff Liaison for the Office of Multicultural Affairs Peer Mentor Program.

A graduate of Queens University of Charlotte with a Master's of Arts in Organizational Communication, she continues to serve the Charlotte community as an instructor for the School of Communication at Queens and an instructor for the Arts and Communications department at Central Piedmont Community College.

To contact Kilby: